1. Who Is Responsible for Your Data?

Pantopoleio Evdokia is responsible for processing the personal data collected through this website.

If you have any questions or concerns about how your personal information is handled, you can contact us at:

Email: pantopoleioeudokia@gmail.com

2. What Personal Data Do We Collect?

When you use our website’s contact form, we collect the information you choose to provide, which may include:

• Your name

• Your email address

• Your telephone number

• The contents of your message

Please avoid including any personal or sensitive information that is not necessary for us to respond to your enquiry.

3. How Do We Use Your Personal Data?

We use the information submitted through our contact form to receive and manage your enquiry, respond to your questions and communicate with you about your request.

We do not use contact form submissions to send newsletters, promotional emails or advertising messages.

4. Legal Basis for Processing Your Data

The legal basis for processing your personal data depends on the nature of your enquiry.

Where your request relates to a potential purchase or service, we may process your information in order to take steps at your request before entering into a contract.

In other cases, we may rely on our legitimate interest in receiving and responding to enquiries addressed to our business.

5. How Long Do We Keep Your Data?

We retain the personal information you provide only for as long as necessary to handle your enquiry and any related correspondence.

We may retain certain information for longer where this is required to comply with our legal obligations.

6. Access to Your Data and Third-Party Service Providers

Personal information submitted through our contact form is used by Pantopoleio Evdokia for the purposes described in this Privacy Policy.

To operate and maintain our website, we use third-party service providers, including Hostinger, which provides our web hosting services. We also use Papaki for domain name registration and management.

These providers may process technical information or other personal data where necessary to deliver their respective services.

Our website also uses third-party services, including Google Maps and Trustindex, to display our shop’s location and customer reviews. Depending on how these services are loaded, certain technical information may be transmitted to their respective providers.

We do not sell your personal information or share it with third parties for their own advertising purposes.

7. Google Maps and Customer Reviews

Google Maps

Our website includes an embedded Google Maps map to help visitors find our shop.

When the map is loaded or used, Google may process technical information, such as your IP address, and use cookies or similar technologies in accordance with its own privacy policies.

Customer Reviews via Trustindex

Our website may display customer reviews through Trustindex. Depending on how this service is loaded, it may communicate with third-party servers and involve the processing of visitors’ technical information.

Where prior consent is legally required for third-party services, these services must only be activated after the visitor has given their consent.

8. Cookies and Similar Technologies

8.1 What Are Cookies?

Cookies are small files stored on your device when you visit a website. They help support website functionality, remember preferences and, in some cases, enable third-party services.

8.2 Types of Cookies We Use

Our website may use the following categories:

• Essential cookies: These support the website’s basic functionality and security, including the storage of your consent preferences. Prior consent is not required where these cookies meet the applicable legal exemption.

• Third-party cookies and technologies: These may be used when embedded services, such as Google Maps, are loaded. Where consent is required, these technologies must only be activated after you have given your consent.

8.3 Detailed Cookie Information

Below you can find information about the cookies and services identified on our website, including their purposes and storage periods.

8.4 Managing and Withdrawing Your Consent

When visiting our website, you can choose whether to accept non-essential cookies and related services.

You can also change or withdraw your consent at any time using our consent management options.

Declining non-essential cookies may affect the availability of certain embedded features, such as our interactive map.

8.5 Further Information

If you have any questions about our use of cookies or how we protect your personal information, please contact us at:

pantopoleioeudokia@gmail.com

9. Your Rights

Under applicable data protection legislation, including the General Data Protection Regulation (GDPR), you may have the following rights, depending on the circumstances:

• The right to access the personal data we hold about you

• The right to request the correction of inaccurate or incomplete information

• The right to request the deletion of your personal data

• The right to request that the processing of your data be restricted

• The right to object to certain types of processing

• The right to data portability, where applicable

To exercise any of these rights, or if you have questions about how we handle your personal information, please contact us at:

pantopoleioeudokia@gmail.com

You also have the right to lodge a complaint with the Hellenic Data Protection Authority if you believe that the processing of your personal data breaches applicable data protection legislation.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how our website operates or to comply with applicable legal requirements.

The most recent version will always be available on this page.

Last updated: October 2026